FAQs

Please find below some of the more Frequently Asked Questions, although if you prefer to speak with us, please do not hesitate to call.

Will I get a text message when I'm paid?

Yes, an SMS message is sent to your mobile once a payment has been confirmed. It may take up to two hours to reach your bank account.

How do I get paid?

On receipt of your timesheet or invoicing instruction, we will invoice the agency or end-client for the time you have worked. Once payment arrives the necessary deductions will be made then a balance will be transferred to your account. We make payment via APACS Faster payments to credit your account within two hours.

What should I do with my timesheets?

You are required to send your timesheets to your Agency or Client as normal and they will then inform us of your hours. In the event that you are asked to send them directly to us, you can phone them in, fax them or email them to us.

When do I get paid?

We run payments every day of the week, except for UK Bank holidays. Your payment is processed on the day we receive the funds from the agency or end-client.

Will IPS Administration find me work?

Yes. We can help to source contracts via one of the many recruitment companies we work with.

What happens if I source work through more than one recruitment company?

Just let us know who you are working with. IPS Administration can help with all most contract or temporary assignments.

Can I raise invoices myself using Income Plus company details?

No, just let us know your hours worked and one of our team will invoice for the contract work done.

Still got a question? Call us on 0845 004 5050 or email sales@ipsgroupservices.com

What our clients think of us

A very professional and cost effective service which is instrumental in helping our clients achieve a better standard of staffing,The service is easy to use and the staff are extremely helpful I would recommend this service to anyone who deals with staffing provisions.

M Wright: Senior Recruitment Consultant

We have now been using IPS for more than one year, they have a confirmed place on our proffered umbrella service companies list that we pass to all contractors who are exploring alternate services or to move away from PAYE for the very first time.

Andy: Senior Consultant

I can say that I have been very impressed with your professionalism in your dealings with us. IPS are very quick in understanding what product to sell to our candidates and have never been late in getting back to any of our queries. We have used a few other umbrella companies but I can confidently say I don't think there are many companies better than IPS and not many guys better than Tim at his Job.

Ali Raja: Director

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Need help or have questions? Call us on 0845 004 5050 or Request a Callback

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