FAQs

Please find below some of the more Frequently Asked Questions, although if you prefer to speak with us, please do not hesitate to call.

Will I get a text message when I'm paid?

Yes, an SMS message is sent to your mobile once a payment has been confirmed. It may take up to two hours to reach your bank account.

How do I get paid?

On receipt of your timesheet or invoicing instruction, we will invoice the client for the time you have worked. Once payment arrives the necessary deductions will be made then a balance will be transferred to your account. We make payment via APACS Faster payments to credit your account within two hours.

What should I do with my timesheets?

You are required to send your timesheets to your Client as normal and they will then inform us of your hours. In the event that you are asked to send them directly to us, you can phone them in, fax them or email them to us.

When do I get paid?

We run payments every day of the week, except for UK Bank holidays. Your payment is processed on the day we receive the funds from the client.

What happens if I source work through more than one client?

Just let us know who you are working with. IPS Administration can help with most contract or temporary assignments.

Still got a question? Call us on 0845 004 5050 or email sales@ipsadmin.co.uk

What our clients think of us

I think IPS are a pleasure to work with, the service is excellent. Our candidates are happy with the rates compared to other umbrella companies as well as the service that they receive. The staff are always on hand to help and no question is ever too big or too small. I would highly recommend them to other contractors.

Lauren: Recruitment Consultant

Excellent Professional Service with helpful friendly personnel, Knowledgeable advice always to hand.

Chris Card: MD

We were first introduced to IPS Umbrella Ltd through a contractor who wished to remain with his preferred umbrella company. Within a short space of time we were able to setup IPS Umbrella onto our systems and they were more than happy to accommodate our terms.

A Durham: Recruitment Consultant

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Need help or have questions? Call us on 0845 004 5050 or Request a Callback

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