FAQs

Please find below some of the more Frequently Asked Questions, although if you prefer to speak with us, please do not hesitate to call.

Will I get a text message when I'm paid?

Yes, an SMS message is sent to your mobile once a payment has been confirmed. It may take up to two hours to reach your bank account.

How do I get paid?

On receipt of your timesheet or invoicing instruction, we will invoice the client for the time you have worked. Once payment arrives the necessary deductions will be made then a balance will be transferred to your account. We make payment via APACS Faster payments to credit your account within two hours.

What should I do with my timesheets?

You are required to send your timesheets to your Client as normal and they will then inform us of your hours. In the event that you are asked to send them directly to us, you can phone them in, fax them or email them to us.

When do I get paid?

We run payments every day of the week, except for UK Bank holidays. Your payment is processed on the day we receive the funds from the client.

What happens if I source work through more than one client?

Just let us know who you are working with. IPS Administration can help with most contract or temporary assignments.

Still got a question? Call us on 0845 004 5050 or email sales@ipsadmin.co.uk

What our clients think of us

The service is very good, on time with no delays with payments and invoices.

Emilian: Self Employed Contractor

Excellent Professional Service with helpful friendly personnel, Knowledgeable advice always to hand.

Chris Card: MD

Over the past couple of years of working in recruitment I have found working along side IPS a complete pleasure. My job is to gather payroll information on a weekly basis, liaise with IPS accounts team who provide a professional and outstanding service to our busy company. The team are quick to answer any queries I have and resolve issues in a prompt and timely manner as we have strict deadlines to adhere to.

Nicola: Payroll Supervisor

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Need help or have questions? Call us on 0845 004 5050 or Request a Callback

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