FAQs

Please find below some of the more Frequently Asked Questions, although if you prefer to speak with us, please do not hesitate to call.

Will I get a text message when I'm paid?

Yes, an SMS message is sent to your mobile once a payment has been confirmed. It may take up to two hours to reach your bank account.

How do I get paid?

On receipt of your timesheet or invoicing instruction, we will invoice the agency or end-client for the time you have worked. Once payment arrives the necessary deductions will be made then a balance will be transferred to your account. We make payment via APACS Faster payments to credit your account within two hours.

What should I do with my timesheets?

You are required to send your timesheets to your Agency or Client as normal and they will then inform us of your hours. In the event that you are asked to send them directly to us, you can phone them in, fax them or email them to us.

When do I get paid?

We run payments every day of the week, except for UK Bank holidays. Your payment is processed on the day we receive the funds from the agency or end-client.

Will IPS Administration find me work?

Yes. We can help to source contracts via one of the many recruitment companies we work with.

What happens if I source work through more than one recruitment company?

Just let us know who you are working with. IPS Administration can help with all most contract or temporary assignments.

Can I raise invoices myself using Income Plus company details?

No, just let us know your hours worked and one of our team will invoice for the contract work done.

Still got a question? Call us on 0845 004 5050 or email sales@ipsgroupservices.com

What our clients think of us

IPS 2 limited's service is outstanding in every area of the services they provides, as a self employed trades worker for almost four years with several payroll companies, IPS 2 Limited is the best pay role company I have ever known. They pay my money in time, they provide a good customer service and listening to my concerns and resolve them without any inconvenience. IPS 2 limited is the only pay role company I recommend and never disappoints. Good company!!!

Gregory: Trade Worker

I have worked with Becca at IPS in several capacities. First, as a ‘Temp’ to handle my business accounts through self employment and currently as an umbrella company handling my client’s books. Upon both occasions Becca has excelled with her friendly personality and fast, professional approach. I can recommend Becca and IPS as a proven and respected umbrella ‘aid’ to a variety of employment genres.

Colin Watkins: Catering Recruitment Consultant / Consultant Chef

We were first introduced to IPS Umbrella Ltd through a contractor who wished to remain with his preferred umbrella company. Within a short space of time we were able to setup IPS Umbrella onto our systems and they were more than happy to accommodate our terms.

A Durham: Recruitment Consultant

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Need help or have questions? Call us on 0845 004 5050 or Request a Callback