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FAQs
Please find below some of the more Frequently Asked Questions, although if you prefer to speak with us, please do not hesitate to call.
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Will I get a text message when I'm paid?Yes, an SMS message is sent to your mobile once a payment has been confirmed. It may take up to two hours to reach your bank account.
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How do I get paid?On receipt of your timesheet or invoicing instruction, we will invoice the client for the time you have worked. Once payment arrives the necessary deductions will be made then a balance will be transferred to your account. We make payment via APACS Faster payments to credit your account within two hours.
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What should I do with my timesheets?You are required to send your timesheets to your Client as normal and they will then inform us of your hours. In the event that you are asked to send them directly to us, you can phone them in, fax them or email them to us.
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When do I get paid?We run payments every day of the week, except for UK Bank holidays. Your payment is processed on the day we receive the funds from the client.
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What happens if I source work through more than one client?Just let us know who you are working with. IPS Umbrella can help with most contract or temporary assignments.
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